Does this replace my employees?
No. The agents take the repetitive work — preparing, sorting, chasing, matching — to give your team time back. Decisions and relationships stay human: nothing goes out without your approval.
In which language do the agents work?
In yours. The agents draft in English or French, and can handle a customer writing in one language while your internal record stays in the other — useful for a Montréal company with Ontario clients, or the reverse. The tone is set from your own past messages, not from a generic template.
What if an agent gets something wrong?
That is designed for from the start: every document (quote, invoice, reminder) passes through your approval before it is sent, and on the support side any sensitive or unusual request is handed to a human. The first two weeks exist precisely as a supervised run-in.
Where does my data go?
AI accounts are opened in your name, on a professional tier (Team, Enterprise or API) where data is not used to train the models. Your documents and your history stay with you. Processing happens on the provider's infrastructure outside Canada, which we document for your PIPEDA and Law 25 records. See our confidentiality approach →
Do we need to be comfortable with technology?
No. We install everything, we train your team (two hours is enough) and you keep working with your usual tools — email, Excel, your accounting software. The starter package requires no additional software.
How long before the team is live?
Around two weeks: a 30-minute review, configuration on your real documents, then the run-in period where you approve every output. The actual timing depends mostly on how quickly your standard documents are available.
Can I stop whenever I want?
Yes. The monthly subscription has no lock-in, with 30 days' notice. You keep your documents, your templates and your accounts — nothing is held hostage.
